Director of Operations - Financial Specialty - Office Role

Job ID
Regular Full-Time

Company Summary

Energy. Speed. Barbecue.

At Dickeys, we have a passion for creating a work environment where each of our employees can excel on an individual basis and as a team.  Hard working, passionate individuals who inspire others make up our team and core values. We are always looking for dynamic and motivated team members to join our corporate office.


The Original Dickey’s Barbecue opened in Dallas in 1941. 75 years and over 560 stores later we are the largest and fastest-growing barbecue chain in the world. We have enjoyed our steady growth and pride in our family serving other families. We hope we can find a place for you in our growing family.

Position Summary

The Operations is responsible for directing and leading all hands-on operational needs for the Brand. You will lead initiatives of the Operations Franchise Director’s to enthusiastically grow the franchise system and brand by improving Average Unit Volume growth, system catering, sales per complaint, positive check count and overall system profitability.


  • Meets or exceeds company sales and profit expectations while maintaining standards in all areas
  • Assume administrative responsibility for operations with a specific emphasis on finance
  • Provide guidance and managerial support to team members of the financial operations team
  • Forecast business trends for company operations
  • Ability to analyze and synthesize large amounts of quantitative and qualitative information and extrapolate the business and financial significance of the information
  • Actively seek input for key business decisions, and providing sound business advice and allocation of useful resources
  • Committing to the standards for franchise compliance
  • Meet and/or exceed monthly Key Performance Indicator metrics all levels
  • Drive profitability at regional, district and unit levels through direct management of strategic initiatives by the Operations Franchise Director’s.
  • Motivate, lead, coach and develop the Operations Franchise Directors in the successful partnership management with Owner/Operators
  • Maintain budget controls on all operations activities tied to region and employees.

Experience and Requirements:

  • 10+ years experience with any combination of restaurant operation experience and education
  • Management of at least two direct reports
  • Consistent record of meeting operational commitments
  • Experience working with Franchisees required
  • Travel as needed- up to 75% travel within assigned district
  • Restaurant marketing experience a plus
  • Communication and email savvy is required
  • Willing to have a flexible schedule
  • Reliable transportation
  • Thrive in a results-oriented business environment
  • Excellent follow up
  • High degree of integrity, energy and initiative


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed