Franchise Director - Washington State

Job Locations US-WA-Seattle
Job ID
Regular Full-Time

Company Summary


Energy. Speed. Barbecue.

At Dickeys, we have a passion for creating a work environment where each of our employees can excel on an individual basis and as a team.  Hard working, passionate individuals who inspire others make up our team and core values. We are always looking for dynamic and motivated team members to join our corporate office.


The Original Dickey’s Barbecue opened in Dallas in 1941. 75 years and over 560 stores later we are the largest and fastest-growing barbecue chain in the world. We have enjoyed our steady growth and pride in our family serving other families. We hope we can find a place for you in our growing family.

Position Summary

The Primary role of the Franchise Director will be to assist and coach our Owner/Operators by focusing on operational execution, labor/cost of goods management, execution of our business model, the importance of community involvement and grass roots marketing. The Franchise Director will be responsible for an assigned district of restaurants and will be evaluated based upon his or her ability to achieve sales and profit growth within the district.



  • Provides mentoring, guidance and development advice to franchisees for approximately 25 franchise restaurants
  • Provides strategic operational support in the areas of: service standards, product quality control, training, safety, sanitation, and new restaurant openings
  • Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls
  • Communicate changes in the Company’s specifications and procedures 
  • Full multi-unit accountability for sales and profitability
  • Interpreting information from reporting systems and utilizing the data to coach operational standards
  • Utilizing reporting systems to resolve trends in sales and cost of goods
  • Ensuring compliance will all company standards
  • Analyze district results monthly and present to operations team
  • Extensive travel to train and work with assigned stores within your operations district
  • Implement/manage Dickey's Community Marketing Program
  • Build sales for assigned stores 
  • Grow existing customer frequency and engaging new customers
  • Stay current in industry trends 


Experience and Requirements: 

  • 5+ years of any combination of restaurant operation experience and education 
  • Consistent record of meeting operational commitments
  • Experience working with Franchisee's required
  • Travel as needed- up to 75% travel within assigned district 
  • Restaurant marketing experience a plus
  • Communication and email savvy is required
  • Willing to have a flexible schedule 
  • Reliable transportation
  • Thrive in a results-oriented business environment
  • Excellent follow up
  • High degree of integrity, energy and initiative 


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