• Network Administrator

    Job Locations US-TX-Dallas
    Job ID
    2018-1305
    Category
    Information Technology
    Type
    Regular Full-Time
  • Company Summary

    DickeysBarbecuePit_logo

    Energy. Speed. Barbecue.

    At Dickeys, we have a passion for creating a work environment where each of our employees can excel on an individual basis and as a team.  Hard working, passionate individuals who inspire others make up our team and core values. We are always looking for dynamic and motivated team members to join our corporate office.

     

    The Original Dickey’s Barbecue opened in Dallas in 1941. 75 years and over 560 stores later we are the largest and fastest-growing barbecue chain in the world. We have enjoyed our steady growth and pride in our family serving other families. We hope we can find a place for you in our growing family.

    Position Summary

    Network Administrator

    • Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
    • Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
    • Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
    • Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
    • Prepares users by designing and conducting training programs; providing references and support.
    • Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
    • Meets financial requirements by submitting information for budgets; monitoring expenses.
    • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Protects organization's value by keeping information confidential.
    • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    Network Security Specialist

    • Manage user accounts in Active Directory
    • Protects system by defining access privileges, control structures, and resources.
    • Recognizes problems by identifying abnormalities; reporting violations.
    • Implements security improvements by assessing current situation; evaluating trends; anticipating requirements.
    • Determines security violations and inefficiencies by conducting periodic audits.
    • Upgrades system by implementing and maintaining security controls.
    • Keeps users informed by preparing performance reports; communicating system status.
    • Maintains quality service by following organization standards.
    • Maintains technical knowledge by attending educational workshops; reviewing publications.
    • Contributes to team effort by accomplishing related results as needed.
    • Maintain endpoint security system

    Desktop Support

    • Continuous learning to improve performance
    • Improve customer service, perception, and satisfaction
    • Performs Inventory systems programming tasks including but not limited to creation & maintenance of ingredients, recipes and products, creation & maintenance of user accounts and creation & maintenance of restaurant locations and company hierarchy.
    • Inventory and records maintenance.
    • Provide desktop support in an office environment
    • Support Desktops, Laptops, mobile devices and peripherals
    • Support Business and Productivity Software
    • Provide face-to-face and remote end user support
    • Asset tagging, inventory, procurement of new devices.
    • Administration of Windows/Mac domain and accounts.
    • Installation, testing, maintenance, repair and networking of computers. 

     

    Qualifications:

     

    • Bachelor's degree or extensive professional experience.
    • 5 years previous field training delivery experience required.
    • Extremely detail oriented with a high level of organization.
    • Independent thinker and excellent problem solver. Able to acquire new skills and knowledge “on the fly” in order to resolve issues with new and unfamiliar systems.
    • Able to juggle multiple high priority tasks.
    • Excellent oral and verbal communication skills.
    • Restaurant, hospitality or retail experience required.
    • Proficiency in standard office equipment and computer software including Microsoft Office.
    • Working knowledge of small network environments including TCP/IP, DNS, routers, switches, and Ethernet.
    • Able to work independently as well as on teams.
    • Prior Aloha Enterprise maintenance experience is preferred.

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