• Regional Operations Leader

    Job Locations US-GA-Atlanta
    Job ID
    Regular Full-Time
  • Company Summary



    Energy. Speed. Barbecue.


    At Dickey's, we are passionate about the art of great barbecue! In our home office and field operations roles, we set the bar high and always strive to over-achieve. We only hire hard working, passionate individuals, who inspire others, and embody our Core Values. We are always looking for dynamic and motivated people to join our team. “Can You Make The Cut?”


    The Original Dickey’s Barbecue opened in Dallas in 1941. Over 75 years and over 560 stores later, we are the largest and fastest-growing barbecue chain in the world. We have enjoyed our steady growth and pride in our family serving other families. We hope we can find a place for you in our growing family!

    Position Summary

    Job Summary: The Primary role of the Regional Operations Leader is to direct and lead franchise operations needs for the Brand. You will drive and execute brand initiatives to enthusiastically grow the franchise system by improving Average Unit Volume growth, system catering, sales per complaint, positive check count, and overall system profitability.

    Responsibilities include but are not limited to the following:

    • Meet or exceed company sales and profit expectations while maintaining standards in all areas
    • Assume administrative responsibility for operations with a specific emphasis on finance
    • Provide guidance and managerial support to team members of the franchise operations team
    • Forecast business trends for company operations
    • Analyze and synthesize large amounts of quantitative and qualitative information and extrapolate the business and financial significance of the information
    • Seek input for key business decisions, and providing sound business advice and allocation of useful resources
    • Commit to the brand standards for franchise compliance
    • Meet or exceed monthly Key Performance Indicator metrics all levels
    • Drive profitability at regional, district and unit levels through direct management of strategic initiatives
    • Motivate, lead, coach and develop the Franchise Operations team in the successful partnership management with Owner/Operators
    • Maintain budget controls on all operations activities tied to region and employees
    • Support in training and facilitating new and current owner/operators in effective marketing concepts and tactics
    • Collaborate on and coordinate implementation of Local Restaurant Marketing tactics developed by Regional Marketing team to drive traffic and repeat visits from inside and outside the restaurant
    • Support New Restaurant Opening plans and follow up with regional teams post-opening at 30/60/90 day intervals
    • Proactively communicate with Director of Regional Marketing to identify business and marketing and implement plans to improve sales, guest count and/or profitability
    • Establish strong relationship and communications with internal Dickey’s teams
    • Constantly monitor the competitive environment and share with others and analyze changing marketing trends
    • Brief and train key stakeholders to support regional and field marketing campaigns
    • Maintain compliance with the above job description for all areas
    • Commit to any time necessary to fulfill the job requirements and work product
    • Assist supervisor with any job duties necessary for the success of the department
    • Travel for store related business and events
    • Ability to multi task in a high paced functioning environment.
    • Up to 75% travel, with the ability to work nights and weekends


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